Privacy Policy

The following policy applies to subscribers of our services:

To register for our services you will have to provide us with personally identifiable information to enable us to provide you with our services. The information you provide will be entered into our database. If you register as a subscriber, we do not make your personally identifiable information available to anyone unless required by law to do so.

Information Collected from email

When you send us personally identifying information in an e-mail, we use the information you provide only to help us gather the information you might request. In an effort to respond to your request, various people within Country Digital may view information you submit. Once received, the information to your email is protected in accordance with law, (e.g. the Privacy Act and the Freedom of Information Act).

This is information Collected and Stored Automatically

When you visit our web site to read web/html pages or download information, we automatically collect and store the following non-identifying information:

  • The Internet protocol (IP) address from which you access our web site. An IP address is a unique number that is automatically assigned to the computer you are using whenever you are surfing the web.
  • The type of browser, such as Internet Explorer or Mozilla, and operating system, such as Windows Vista or Mac OS X, used to access our site.
  • The date and time our site is accessed, for the purpose of traffic and statistical monitoring.
  • The pages visited, for the purpose of improving the usefulness of our web site by providing helpful links and removing pages that are not read.

This information does not identify you personally. We maintain the above information in system logs. We use this information to make our site more useful to visitors by learning the number of visitors to our site, the number of pages served, and the level of demand for specific pages. We do not track or record information about identifiable individuals and their visits.

Disclosure of personal information

Databias will at no stage disclose any customer's personal information unless mandated to do so by the jurisdiction of the sovereign country in which the customer's business resides and at the behest of the government of South Africa.

Disclosure of a domain registrant's details will only be allowed under the conditions specified by the ISPA's code of conduct.

Security, Intrusion, and Detection

For site security purposes and to ensure that this service remains available to all users, our computer system employs software programs and hardware devices to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Please contact us if you have any questions regarding the above.

Updated: 17 July 2017

Our latest news

Price increase

To all customers, please note there is an increase in pricing on our dollar based products as of September 2018. Databias has been absorbing the steady devaluation of the Rand for the past year in the hope that the tide would turn, however it looks set to continue in its current trajectory and we have had to make adjustments to our pricing in line with these changes. Rest assured that we will always endeavour to keep our prices as low as possible whilst continuing to offer a stable platform and knowledgeable, dedicated support. Even with the slight increase, Databias’ prices still rival Microsoft’s direct to consumer costs.

Read More

Latest self-help article

Calendar and contact sharing in Office 365

Need to share your personal contacts or calendars between your colleagues within your Office 365 organization? Want to setup a shared calendar for a group of users? Follow this simple Microsoft knowledge base article to do just that: https://support.microsoft.com/en-za/help/10157/sharing-calendar-and-contacts-in-office-365  

Read More