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Undersea cables damaged
Please note that four of the nine undersea internet cables that provide internet services to South Africa are currently damaged. This has been affecting numerous services including email delivery. Please be patient whilst this is resolved.
Latest self-help article
Modus operandi for hackers
Hackers email legitimate looking mails (phishing) that usually have some form of urgency, and include a link. The user clicks on the link, the web page they are taken to looks like Microsoft, for example, and the user then enters their credentials to log in, thereby giving their username and password to the hacker.