Give us a call or log a support request. We're here to help.
Got a question or feature request? Reporting a bug? You're at the right place.
Contact UsHow can we help you?
Fix it yourself
Trying to setup your email on a mobile device or add an account to Outlook? Search or browse our comprehensive and easy to use knowledge base. Find the setup guide for Android here. and for Apple IOS here.
Manage your own account
Already a Databias user? Sign in and we will be able to assist you quicker.
Sign InStill not sure
Alternatively get in touch with us at postmaster at databias.co.za or support at databias.co.za.
Fill in the below form and we'll get right back to you.
Our latest news
Undersea cables damaged
Please note that four of the nine undersea internet cables that provide internet services to South Africa are currently damaged. This has been affecting numerous services including email delivery. Please be patient whilst this is resolved.
Latest self-help article
Routing rules on Microsoft 365 for email branding
To setup routing on Microsoft 365 for email branding, you need to setup a
connector and a rule in the Exchange Admin Centre and then apply it. This
document takes you through the steps to do this on the CSP platform, first adding the connector and then the rule.