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Trying to setup your email on a mobile device or add an account to Outlook? Search or browse our comprehensive and easy to use knowledge base. Find the setup guide for Android here. and for Apple IOS here.

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Our latest news

Price increase

To all customers, please note there is an increase in pricing on our dollar based products as of September 2018. Databias has been absorbing the steady devaluation of the Rand for the past year in the hope that the tide would turn, however it looks set to continue in its current trajectory and we have had to make adjustments to our pricing in line with these changes. Rest assured that we will always endeavour to keep our prices as low as possible whilst continuing to offer a stable platform and knowledgeable, dedicated support. Even with the slight increase, Databias’ prices still rival Microsoft’s direct to consumer costs.

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Latest self-help article

Phishing attacks are real.

Fraudster email attacks are becoming increasingly sophisticated – often appearing to be sent from a business, organization, or individual the victim regularly communicates with. Signs to look for your account may have been compromised include:

  • Not receiving new emails you are expecting
  • Emails in your sent folder were not sent by you
  • An Out of Office message has been turned on that you did not set up
If you think you may have fallen victim to a scam, immediately contact your IT support team / support@databias.co.za
  • Reset your user username and password
  • Disable any forwarding rules or rules that move messages to the deleted folder
  • Screen your computer and network for malware
We encourage you to be vigilant. Emails containing hyperlinks or attachments that require actions by you should be carefully vetted before proceeding. If you are unsure if an email you received is legitimate, do not click on any links, attachments, or provide any information especially financial information.

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